Services

Process automation: stop paying salaries for copy-paste

The work between your systems — retyped orders, emailed spreadsheets, manual approvals — is exactly what software does best.

Walk through any growing company and you will find the same hidden factory: someone retyping orders from email into the ERP, someone assembling the same weekly report, someone chasing approvals through inbox threads. Process automation replaces that connective manual work with software — integrations between the tools you already use, scheduled jobs, approval flows, and robotic process automation only where no API exists. Our approach, refined with European SMEs and mid-market companies, starts by mapping one painful process and measuring what it costs in hours and errors. Then we automate it end to end and let the result argue for the next one. The goal is never fewer people; it is your existing people doing work that actually needs judgment.

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What you get

Payback you can calculate

Each automation starts from a measured baseline — hours spent, error rate, delay — so after go-live you see exactly what it returns per month.

Your current tools, connected

We integrate the ERP, CRM, e-commerce and accounting systems you already run rather than selling you a new platform to migrate onto.

Errors stop reaching customers

Automated flows validate data at every step and flag exceptions for review — the wrong-price, wrong-address class of mistake disappears from the process.

The processes we automate most often

Orders arriving as email or PDF and re-entered into an ERP. Invoices matched by hand against deliveries. Weekly and monthly reports assembled from four separate exports. Approval chains living in inbox threads with no record of who decided what. Stock levels synchronised manually between a shop, a marketplace and a warehouse. Onboarding checklists tracked on paper in a drawer.

We start with one of them, measured honestly: how many hours it consumes, how often it produces an error that reaches a customer, and what a fix would cost. If the payback runs longer than a year we say so and move to a better candidate. The automations that survive are the ones whose value was already obvious to the people doing the work before the project began.

Frequently asked questions

Which process should we automate first?

The one that is frequent, rule-based and painful — usually order entry, invoice processing or recurring reporting. High volume plus clear rules means fast payback and a visible early win.

Do you use RPA tools or custom integrations?

APIs first — integrations through proper interfaces are robust and cheap to maintain. Screen-driven RPA is our fallback for legacy systems without APIs, used sparingly because it breaks when interfaces change.

What if the process changes after you automate it?

We build flows as configurable steps, document them, and offer a support retainer for adjustments. Small rule changes are typically hours of work, not a new project.