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IT Glossary

What is traceability?

The ability to follow a product along its whole journey — raw materials, production, storage, final customer — through batch and serial records.

A batch has to be withdrawn from the market, and the authority wants proof, within hours, of which raw materials it was made from, on which equipment, on what day, and which customers received it. Companies with genuine traceability produce that from a report; the rest stop production and start leafing through paper registers. Traceability is the unbroken record of a product’s journey, kept by batch and serial number: which raw material, from which supplier and under which certificate, entered which production run; what was packed from it; and in which orders it shipped. In food, pharmaceuticals and medical devices it is a legal obligation under applicable law. Everywhere else it is the difference between a surgical recall — the affected batch, its customers, and nothing more — and a catastrophic one in which you call back everything sold that quarter because the problem cannot be isolated. Technically it lives inside the ERP or the warehouse management system: goods receipts recorded per batch, consumption booked against production runs, barcode or radio-frequency labelling, and a scan at every movement. The cost of the discipline is small and daily; the cost of its absence is rare and occasionally fatal to the company that skipped it.

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Why it matters for your business

Recalls limited to the affected batch

Identifying the exact runs with a problem and the customers who received them reduces a recall from everything shipped this quarter to a few pallets, with costs to match.

Compliance you can demonstrate

Food safety audits, quality certifications and inspections receive documented answers in minutes, which large customers increasingly require before signing a contract at all.

Root causes found at source

When a non-conformity appears, the chain from batch to raw material to supplier to machine shows immediately where it originated, turning a complaint into a process improvement.

Frequently asked questions

Which companies are legally required to maintain traceability?

European food safety law imposes the one-step-back, one-step-forward principle on every operator in the food chain: you must know who supplied each product and to whom you delivered it. Strict batch and serial requirements also apply in pharmaceuticals, medical devices, animal feed and other regulated sectors under applicable law, and large retail customers frequently impose contractual requirements stricter than the statutory minimum.

What is the difference between batch and serial traceability?

A batch groups products made under the same conditions — the same run, day and recipe — and is the usual level in food. A serial number uniquely identifies each individual item and is used where the single unit matters: electronics, equipment, medical devices. The management system has to be chosen and configured for the level your industry requires, because moving from batch to serial later is expensive and disruptive.

Can we keep traceability in a spreadsheet?

In theory at very small volumes; in practice manual records fail exactly when they matter. Consumption gets noted after the fact, links between batch and product are lost during busy periods, and a recall becomes a reconstruction from memory. A system with batch management records the links automatically at receipt, production and dispatch, and barcode scanning removes typing errors from the chain as well.